Shipping policy

Shipping Policy

1. Processing Time: Orders placed on Treasure Perfumery are typically processed and shipped within 1-2 business days, excluding weekends and holidays. Please note that processing times may be slightly longer during peak seasons or promotional periods.

2. Shipping Methods: We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivery within 7 business days.
  • Expedited Shipping: Delivery within 5 business days.
  • International Shipping: Delivery times vary depending on the destination country and shipping method selected.

3. Shipping Rates: Shipping rates are calculated based on the total weight of your order and the shipping method selected during checkout. You can view the shipping cost for your order before finalizing your purchase.

4. Free Shipping: We offer free standard shipping on orders over 100 dollars within the continental United States. Please note that free shipping eligibility may vary depending on promotions and seasonal offers.

5. Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

6. Shipping Restrictions: At this time, we only ship within the United States and select international destinations. We are unable to ship to P.O. boxes, APO/FPO addresses, or U.S. territories.

7. Shipping Partners: We partner with reputable shipping carriers such as USPS, UPS, and FedEx to ensure reliable and timely delivery of your orders. However, please note that delivery times may vary depending on factors beyond our control, such as weather conditions and carrier delays.

8. Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.

9. Shipping Damage or Loss: In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as appropriate.

10. Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We're here to help!